I need to do something productive with my time while I wait for our bags, so I figured I'd take a few minutes to eviscerate a terrible company. If the title of my post didn't make it clear, I'll repeat, Never fly Vueling Airlines. Vueling is the discount carrier of Iberia Air, Spain's largest airline. And they suck at everything they do. A 4 hour delay for any reason is bad, but when you get zero explanation as to why, that makes it worse. It's also really shitty to tell your customers they can pay to ensure they choose their seat on the plane and then change last minute to an open seating policy 10 minutes before boarding.
It also must be very convenient for them to have 2 bag check staff while the queue to check bags grows infinitely longer by the minute, extending deepinto the train station. And let's not forget about their staff who didn't exude the slightest bit of hospitality and were downright rude at times as well.
To top it all off, and to ensure the journey completely sucked from the first minute to the never ending last, it took 45 minutes from the time the plane arrived at the gate until a bag showed up at baggage claim.
Look, I've flown discount European airlines before and understand the no-frills approach to flying. But the operational miscues from start to finish are completely inexcusable for any business.
So I urge you, never fly Vueling Airlines while in Europe. I promise you'll regret it if you do.
Jeff
PS - can't wait to fly with these guys again in a few weeks to Ireland!
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